At MyNewSurface.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and other details submitted via contact forms, appointment requests, or quote requests.
- Project Details: Information related to your flooring, cabinetry, stonework, or remodeling needs.
- Device & Usage Data: IP address, browser type, operating system, referring URLs, and browsing behavior collected through cookies or analytics tools.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries or provide estimates and service updates
- Schedule showroom visits or on-site appointments
- Improve our website and services
- Send marketing emails (only with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Our internal team for scheduling and project coordination
- Service providers or contractors working on your project
- Legal authorities when required by law
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Enhance user experience
- Track website traffic and analytics
- Personalize content and advertising (where applicable)
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.
6. Your Rights
You have the right to:
- Access or correct your personal data
- Request that we delete your information
- Opt out of marketing communications
To make a request, contact us at info@mynewsurface.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us info@mynewsurface.com