New floors change how a whole house feels — and they’re one of the highest-impact upgrades you can make. MyNewSurface replaces worn, dated, or damaged flooring across your entire home with premium luxury vinyl plank, hardwood, and tile, designed and installed by one design-build team. From a single level to a full-home refloor, we handle demolition, subfloor prep, installation, and cleanup — so the result is level, seamless, and built to last.
Replacing flooring isn’t just laying planks — it’s demolition, subfloor evaluation, moisture management, transitions between rooms, and a finish that holds up to years of real life. As a Charlotte design-build remodeler, MyNewSurface manages every step under one roof: no juggling a flooring retailer, a separate installer, and a demolition crew. Our in-house designers help you choose materials that flow room to room, and our project managers keep the job on schedule and clean. It’s the same turnkey process behind our kitchen and bathroom remodels — applied to your floors.
Replacing floors during a kitchen or bathroom remodel is the ideal time to do it — the room is already being transformed, and coordinating flooring with new cabinets and countertops gives a cohesive result. If you’re remodeling, ask about bundling your flooring into the project. Explore our kitchen remodeling and bathroom remodel services.
| Flooring type | Best for | Why homeowners choose it |
|---|---|---|
| Luxury Vinyl Plank (LVP) | Whole-home, kitchens, basements, high-traffic | 100% waterproof, comfortable underfoot, realistic wood and stone looks, budget-friendly |
| Hardwood | Living areas, bedrooms, formal spaces | Timeless character, adds resale value, can be refinished for decades |
| Tile & porcelain | Bathrooms, entryways, wet areas, large-format floors | Extremely durable, water-resistant, endless design options |
| Engineered wood | Homes wanting real wood over concrete or in humidity | Real-wood surface with better moisture stability than solid hardwood |
Not sure what belongs where? That’s what the design consultation is for — we coordinate transitions and colors so the whole home flows.
LiDAR-accurate measurements of every room, plus a subfloor assessment.
Choose materials in our showroom; we plan transitions and flow room to room.
We remove and haul away old flooring, prep the subfloor, and install.
Itemized, fixed-price proposal. No surprises.
MyNewSurface installs flooring across Charlotte — including Ballantyne, Myers Park, and SouthPark — plus Lake Norman, Huntersville, Matthews, Pineville, Waxhaw, and Rock Hill.
1. How long does a whole-home flooring replacement take?
Most projects run 3–7 days depending on square footage and material; tile takes longer than LVP. We give you a firm schedule before we start.
2. Do you remove and dispose of the old flooring?
Yes — demolition, haul-away, and subfloor prep are included.
3. Can you match flooring across different rooms?
Yes. Our designers plan transitions and consistent tones so the home flows as one space.
4. What's the most durable option for a busy household?
Luxury vinyl plank — 100% waterproof and scratch-resistant — is our most popular whole-home choice.
5. Do you offer financing?
1. Can I look at full stone slabs in person before cutting?
2. Are there affordable countertop options that preserve premium quality?
3. Can I see the materials before deciding?
Absolutely. Our showrooms feature full-size tile walls, vanities, countertops, and fixtures — so you can see every finish in person before making your decision.
4. What’s included in a full bathroom remodel?
Our turnkey service includes design, demolition, tile, plumbing, electrical, painting, shower glass, cabinetry, and fixture installation — all managed by our in-house team.
5. How much does a bathroom remodel cost?
The cost depends on size and materials, but most projects range between $20,000 and $45,000. Luxury primary baths may exceed $60,000. After your consultation, we’ll provide a detailed estimate.
1. Do you offer free estimates?
Yes, we provide complimentary preliminary estimates and design consultations to help you plan your project with clarity.
2. Can I mix different flooring materials in my home?
Absolutely. Our design team helps coordinate transitions and colors to ensure a harmonious flow between spaces.
3. How long does installation take?
Most flooring or countertop installations take 1–3 days depending on scope. Full interior remodels may take longer and will be scheduled in phases.
4. Do you handle demolition and disposal?
Yes. We remove and haul away old materials, ensuring a clean and ready workspace before new installation.
5. Can I see materials in person?
Of course — our showrooms display full-size flooring, tile, and countertop samples for you to touch and compare before deciding.
6. What kind of warranty do you offer?
We provide manufacturer warranties on materials and a one-year workmanship warranty on installations for your peace of mind.
1. Do you offer free estimates for outdoor projects?
Yes, we offer complimentary on-site estimates and consultations to help you explore design possibilities and project scope.
2. Are the materials you use suitable for outdoor conditions?
Absolutely. We use outdoor-rated materials like Dekton, granite, and porcelain designed to withstand UV rays, temperature changes, and moisture.
3. How long does an outdoor remodel take?
Most outdoor projects take between 2–6 weeks depending on the scope of work and permitting requirements.
4. Do you handle all trades — plumbing, electrical, and masonry?
Yes. MyNewSurface provides full-service outdoor remodeling, managing every aspect from demolition to lighting and final finishes.
5. What’s the typical investment for an outdoor kitchen or patio remodel?
Budgets vary depending on design and materials, but most projects range from $25,000–$75,000. After consultation, we provide an itemized, fixed-price proposal.
